Shipping policy

Visaliavapes.com is a local delivery service with our own local Couriers. The Supported delivery zones are limited to Visalia, Tulare, Hanford, and Lemoore. Delivery fees will vary depending on your delivery zone.

Pickup Option

Same day In-store pickup is available at checkout.

Payment Options

We only accept credit or debit card payments for online orders. Our delivery drivers will not carry cash on hand to reduce risk of theft.

Age verification

Age verification and Signature will be required on all orders at the time of pickup or delivery. Identification must match with the name on the purchasers credit or debit card. Under no circumstances will we leave a package on a doorstep. In the event where the purchaser is a minor the order will not be refunded. We do not tolerate underage sales.

Delivery Hours

Our delivery service will run between 12:00PM and 8:00PM everyday except Sunday. Estimated time of delivery will vary depending on your location. It's our utmost priority to get your package delivered as fast as possible. If you would like to specify a delivery time please include a time frame in the "special instructions" box at checkout.

 Order cut off time

         The daily cutoff time for same day delivery will be at 7:30PM. Customers who place orders after 7:30PM will be contacted the following day to schedule a new delivery time. We are required by law to contact the purchaser by phone prior to delivery to confirm the purchase.

Legal Compliance notice   

       In accordance to state law, under no circumstance will we deliver a package to a mail box, P.O. Box, or State/Federally owned and operated facilities. The purchaser must be present upon delivery with a valid I.D to receive their order. 

Re-delivery   

       In the event that the purchaser is absent at the designated delivery address our driver will wait no more then 10 minutes before leaving. If the purchaser fails to appear  the purchaser will be contacted the following day and be given the option to schedule and pay for a re-delivery fee or choose to pick up their package at our Shop's physical location. The delivery fee is not subject to a refund.